Privacy Policy
PRIVACY STATEMENT
Kivo Petfood respects the privacy of visitors to the Website, especially the rights of visitors regarding the automated processing of personal data. For complete transparency with our customers, we have formulated and implemented a policy regarding these processes, their purpose, and the possibilities for data subjects to exercise their rights as effectively as possible.
For additional information on the protection of personal data, you can visit the website of the Dutch Data Protection Authority: https://autoriteitpersoonsgegevens.nl/en. The current version of the privacy statement is the only applicable version.
Until you accept the use of cookies and other tracking systems on the website, we will not place non-anonymized analytical cookies and/or tracking cookies on your computer, mobile phone, or tablet. By continuing to visit the Website, you accept the following terms of use.
Article 1 – Legal provisions
Website (hereinafter also referred to as “the website”): Kivopetfood.nl
Controller for the processing of personal data (hereinafter also referred to as “The administrator”): Kivo Petfood, located at De Run 4304, 5503 LN Veldhoven, Chamber of Commerce number: 83224513.
Article 2 – Access to the website
Access to the website and its use is strictly personal. You will not use this website, nor the data and information provided on it, for commercial, political, or publicity purposes, nor for any commercial offers, and in particular not for unsolicited electronic offers.
Article 3 – Website content
All brands, images, texts, comments, illustrations, (animated) images, videos, sounds, as well as all technical applications that can be used to operate the website and, more generally, all parts used on this site, are protected by intellectual property rights. Any reproduction, repetition, use, or adaptation, in any form whatsoever, of the whole or part thereof, including technical applications, without prior written permission of the controller, is strictly prohibited. If the administrator does not immediately take action against any infringement, this cannot be interpreted as tacit consent or waiver of legal proceedings.
Article 4 – Website management
For the proper management of the website, the administrator may at any time:
Suspend, interrupt, or limit access to certain categories of visitors to the entire or part of the website.
Remove any information that may disrupt the functioning of the website or is contrary to national or international law or contrary to internet etiquette.
Temporarily make the website unavailable to perform updates.
Article 5 – Responsibilities
The administrator is in no way responsible for failures, disruptions, difficulties, or interruptions in the functioning of the website, making the website or any of its functionalities inaccessible. The way you connect to the website is your own responsibility. You must take all appropriate measures to protect your equipment and your data against, among other things, virus attacks on the internet. You are also responsible for the websites and data you access on the internet.
Article 6 – Data collection
Your data is collected by Kivo Petfood. Personal data means: all information about an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity.
The personal data collected on the website is mainly used by the administrator for maintaining relationships with you and, if applicable, processing your orders.
Article 7 – Your rights regarding your data
Under Article 13 paragraph 2 sub b GDPR, everyone has the right to access and rectify or erase their personal data or restrict the processing concerning them, as well as the right to object to the processing and the right to data portability. You can exercise these rights by contacting us via nikki@kivopetfood.com.
Each request must be accompanied by a copy of a valid ID, on which you have signed, and indicating the address where you can be contacted. You will receive a response to your request within 1 month of submission. Depending on the complexity of the requests and the number of requests, this period may be extended by 2 months if necessary.
Article 8 – Processing of personal data
In case of violation of any law or regulation, of which the visitor is suspected and for which the authorities require the personal data collected by the administrator, these will be provided to them after an explicit and reasoned request from these authorities, after which these personal data do not fall under the protection of the provisions of this privacy statement.
If certain information is necessary to access specific features of the website, the controller will indicate the mandatory nature of this information at the time of requesting the data.
Article 9 – Commercial offers
You may receive commercial offers from the administrator. If you no longer wish to receive these, please send an email to nikki@kivopetfood.com.
Your data may be used by partners of the controller for commercial purposes. If you do not wish this, please send an email to nikki@kivopetfood.com.
If you encounter any personal data during your visit to the website, you must refrain from collecting it or any other unauthorized use and from any act that infringes on the privacy of that person(s). The administrator is in no way responsible in the aforementioned situations.
Article 10 – Data retention period
The data collected by the website administrator is used and stored for the duration as determined by law.
Article 11 – Cookies
A cookie is a small text file that is placed on the hard drive of your computer when you visit our website. A cookie contains data so you can be recognized as a visitor each time you visit our website. It allows us to customize our website specifically for you and facilitate login. We use the following types of cookies on our website:
Functional cookies: such as session and login cookies for keeping session and login information.
Anonymized Analytical cookies: to gain insight into visits to our website based on information about visitor numbers, popular pages, and topics. This way, we can better tailor communication and information provision to the needs of visitors to our website. We cannot see who visits our websites or from which PC the visit takes place.
Specifically, we use the following cookies: – No other cookies.
When you visit our website, cookies from the controller or third parties may be installed on your device. For more information about the use, management, and deletion of cookies, we invite you to consult the following link: https://autoriteitpersoonsgegevens.nl/en/subjects/internet-telephone-tv-and-post/cookies#faq
Article 12 – Imagery and offered products
No rights can be derived from the imagery accompanying the products offered on the website.
Article 13 – Applicable law
Dutch law applies to these terms and conditions. The court of the administrator’s place of establishment is exclusively competent in any disputes concerning these terms and conditions, unless a statutory exception applies.
Article 14 – Contact
For questions, product information, or information about the website itself, please contact: Nikki Hoofs, nikki@kivopetfood.com.
Article 15 – Attribution
This privacy statement was created with the help of Rocket Lawyer (https://www.rocketlawyer.com/en).
This privacy statement has been in effect since .
